Marketing Operations Manager

About KitschWe're a certified female- and minority-owned global beauty brand. What started as hair ties sold door-to-door is now in 32,000+ retailers across 92 countries — no outside capital, just hustle and good product. We make everyday essentials that make you feel exceptional.The RoleMarketing is our engine. Right now, it's running on heroics. This role is how it starts running on rhythm.You'll be the operating backbone of the marketing team — half marketing ops, half chief of staff. You'll build the systems, own the numbers, and become a true force multiplier to our marketing leader. If a clean dashboard and an on-time launch give you a little thrill, keep reading.Location: Remote — open to candidates based in the US or LATAM.What You'll DoBuild a real operating cadence — weekly stand-ups, monthly reviews, quarterly planning — so the team runs on rhythm, not chaosBuild and own the dashboard leadership actually uses: CAC, ROAS, LTV, repeat-purchase rateOwn the launch calendar and keep every team ready — creative, e-commerce, retail, social — so nothing slipsRun quarterly planning, track OKRs, and keep decisions moving to closureManage the marketing budget, POs, and key vendor relationshipsPrep leadership meetings, capture decisions, and drive follow-throughFind the recurring friction points and turn them into documented playbooksConnect marketing tightly with product, e-commerce, retail, and opsWhat You Bring4–6 years in marketing ops, growth/biz ops, or a chief-of-staff role — ideally consumer, DTC, beauty, or CPGHands-on experience with a modern martech stack: email/CRM (like Klaviyo), an e-commerce platform (like Shopify), and analytics/attribution toolsStrong spreadsheet and dashboarding skills — you build models and reports without hand-holdingComfortable in project management tools (Asana, monday, Trello) — and in the discipline behind themA track record of running complex, cross-functional projects or launches from start to finishBonus points for:Beauty, hair, or CPG experienceOmnichannel exposure across DTC and retail (Target, Ulta, Amazon, TikTok Shop)SQL, GA4, or a BI/attribution tool like Looker or NorthbeamExperience scaling ops inside a fast-growth, founder-led brandPowered by JazzHRz2XSJfm9fc